Refund Policy

Last updated: 17 July 2026

This Refund Policy applies to your AccessBot subscription and forms part of our Terms of Service. It covers what you pay us for the Service — not payments your members make to you.

Subscription fees

Subscriptions are billed in advance, monthly or annually. You can cancel at any time; your plan stays active until the end of the current billing period, and you won't be charged again after that.

3-day guarantee

If AccessBot isn't right for you, contact us within 3 days of your first payment and we'll refund it in full. This applies once, to your first payment only.

After those 3 days, and for all renewals, subscription fees are non-refundable — including for partial periods, unused time, workspaces you stop using, and plan downgrades. If you were charged in error (for example a duplicate charge, or a charge after a cancellation took effect), contact us within 14 days of the charge and we'll correct it; that is a billing correction, not a refund of a valid charge.

How to request a refund

Email support@accessbot.app from your account email with your workspace name and the charge in question.

How your subscription is paid

We bill subscriptions on more than one rail; the one that applies to you is shown on your Billing page.

• PayPal — a recurring PayPal subscription. Cancel it from your Billing page or from your PayPal account.
• Cryptocurrency — paid by invoice for a fixed period. Crypto payments are irreversible once confirmed on-chain, so where a refund is due under this policy we return it by another means we agree with you.

Nothing in this policy affects any rights you have under applicable consumer law that cannot be excluded by agreement.

Payments made by your members

Refunds to your members for their subscriptions are handled by you, through your own connected payment provider. AccessBot is not the merchant for those payments and does not process or refund them.